PUBLIC CONTRACT (OFFER)
for the purchase and sale of goods through the online store
Seller: Individual Entrepreneur Serhii Volodymyrovych Puchkov
Address: Odesa, Simi Hlodan St. (Ilf & Petrov), building 20
Website: satinsato.com
Email: info@satinsato.com | Phone: +38 067 412 77 07
EDRPOU: 3079921178
Updated: 19.08.2025
This Contract is an official and public offer by the Seller to enter into a remote purchase and sale agreement for goods through the Website. In accordance with Articles 633, 641, and 642 of the Civil Code of Ukraine, this document constitutes a public offer. Acceptance occurs by placing an Order on the Website.
1. General Provisions
- The sale of goods is carried out through the online website (hereinafter – the “Website”).
- By placing an order, the Buyer confirms that they have read and agree to the terms of this Contract.
- The Seller reserves the right to make changes to the terms of the Contract without prior notice. The current version is posted on the Website.
2. Subject of the Contract
- The Seller undertakes to transfer ownership of the goods (women’s lingerie and related products) to the Buyer, and the Buyer undertakes to pay for and accept the goods.
- The name, assortment, quantity, and price of the goods are determined according to the Order details.
3. Order Placement and Acceptance
- The Order is placed independently by the Buyer via the Website interface.
- Acceptance of the offer occurs when the Order is placed and the intention to purchase the goods is confirmed.
- After placing the Order, the Seller confirms it by email, phone call, or other communication method.
4. Price and Payment Procedure
- Prices listed on the Website are in UAH and include all taxes unless otherwise specified.
- Payment is made using methods available on the Website (online payment, cash on delivery, bank card, etc.).
- The final amount may include delivery charges if provided for by the terms and conditions.
5. Delivery and Transfer of Goods
- Delivery is carried out within Ukraine by the carriers listed on the Website.
- The risk of accidental loss or damage passes to the Buyer upon transfer of the goods to the carrier.
- Delivery costs are paid by the Buyer unless otherwise specified by promotions or Website terms.
6. Rights and Obligations of the Parties
- Seller shall: deliver goods in proper quality, quantity, and assortment; provide accurate information about the goods in accordance with the Law of Ukraine “On Consumer Rights Protection”.
- Buyer shall: timely pay for and accept the goods; check completeness and external condition of goods upon receipt.
7. Returns and Exchanges
- Returns and exchanges are carried out in accordance with the Law of Ukraine “On Consumer Rights Protection”.
- Women’s lingerie of proper quality cannot be returned or exchanged according to CMU Resolution No. 172 dated 19.03.1994 (List of goods not subject to return/exchange).
- In case of defects or poor-quality goods, the Buyer has the right to contact the Seller for resolution (exchange/refund).
8. Quality Guarantees
- Guarantees, shelf life, and care instructions are indicated on the label, in the Website description, or accompanying documentation.
- Violation of usage/washing rules may be grounds for refusal to satisfy claims regarding defects.
9. Liability of the Parties
- The parties are liable for non-performance or improper performance of the Contract in accordance with current Ukrainian legislation.
- The Seller is not responsible for the actions/inactions of delivery services; their terms and conditions are regulated by the rules of the respective carrier.
10. Confidentiality and Personal Data
- By placing an Order, the Buyer provides personal data (full name, phone, address, etc.) used solely to execute this Contract.
- The Seller processes personal data in accordance with Ukrainian law and the Privacy Policy posted on the Website.
- Data transfer to third parties is allowed only as required by law or necessary to fulfill the Order (carriers, payment services).
11. Dispute Resolution
- Disputes are resolved through negotiations. If no agreement is reached – in court in accordance with Ukrainian law at the Seller’s location, unless otherwise provided by law.
12. Final Provisions
- The Contract comes into force upon acceptance and remains valid until all obligations are fully performed.
- Posting this Contract on the Website constitutes an offer to an unlimited number of persons. Placing an Order confirms the Buyer’s consent to all terms.
Seller Details
Individual Entrepreneur: Serhii Volodymyrovych Puchkov
Address: Odesa, Simi Hlodan St. (Ilf & Petrov), building 20
Email: satinsato.com | Phone: +38 067 412 77 07
EDRPOU: 3079921178